Expert advice on application recording

for improved application support, helpdesk management, Q/A, and continuity.

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Who we are? 
 
Founded in 1998.

Developed  a technology that was on the top 5 in Download.com with 13,000,000 downloads.

Original Investors – Zohar Gilon, Yosi Vardi, AOL,

Long excelled in integration and interface technology.

The company has patented its hook and interception technology, and has developed several products for market segments which include language translation, ETL, Load Testing and End User recording.

The founder was the previous CEO of NetMan Ltd. Nbase Communications (NasdaqNM: MRVC) and holds a BSC in Physics and Computer Science from Bar Ilan University

 

Some of our customers include:


 

Why is it neccessary to record applications:
 
“80% of IT desktop budgets are spent on identifying and resolving end user problems”

                                          Courtesy of Intel research.

“95% of level 1 problems are answered in 2 hours.”
“on average 6 service desk personnel are needed to identify the problem owner.”
                                          Courtesy of Forrester Research.